Frequently Asked Questions
Find answers to the most frequently asked questions
FAQ
Questions, answered.
Quick answers about UTF — the marketplace, credit checks, costs, and what you can compare.
Is UTF a lender?
No. UTF is a marketplace that matches you with lenders from a nationwide network. You compare offers and choose — we never make the lending decision or fund the loan. Each lender decides independently whether to make an offer and on what terms.
Does checking my options affect my credit score?
No. Comparing your options doesn't affect your credit score, and UTF does not perform a hard credit pull. If you continue with an offer, the lender may review your credit.
How much does it cost to use UTF?
UTF is free to use. Lenders pay us a referral fee when you choose an offer — not you. See how we make money.
How much can I borrow, and at what rate?
Loans range from $350 to $4,500, with APRs from 6%–35% and terms from 3 to 60 months — set by the lender you choose.
How fast can I get funded?
Typically 1–3 business days after you sign with your lender. Exact timing depends on the lender and your bank.
Is my information secure?
Yes. UTF uses 256-bit SSL encryption to protect your information in transit. Read our Privacy Notice for the detail.
What can I compare?
Loan amounts from $350 to $4,500, terms from 3 to 60 months, and APRs from 6%–35%. Not every applicant qualifies. Actual offers vary by lender, state and your profile.
Where is UTF available?
Coverage differs by state, and some residents will not be eligible. Availability depends on participating lenders and applicable law.
Who do I contact about a loan I already accepted?
Your agreement is with the lender you chose, so payments, payoff and account questions go to them directly. For anything about UTF itself, contact support.
How do I stop the sale or sharing of my information?
Email help@uniontrustfinance.com, enable the Global Privacy Control (GPC) setting on your device, or use our Do Not Sell or Share page.
Still have a question? Contact support
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